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Getting Started
Your first steps to becoming an UltraLocked expert.
Your First 5 Minutes with UltraLocked
A quick guide to get your vault set up and secure your first file in under five minutes, from initial setup to understanding self-destruct timers.
Understanding the Vault Interface
Learn to navigate your main vault screen, switch between views, and access key features like the Secure Camera and Settings.
How to Import Files
Discover the three secure ways to add files to your vault: using the Secure Camera, creating encrypted notes, and importing from other apps via the Share Extension.
Core Features: Using Your Vault
Learn how to manage files, use the camera, and organize your vault.
Using the Secure Camera
Capture photos and videos that are encrypted from the moment they are taken and never touch your device's standard photo library.
Creating and Formatting Secure Notes
Learn how to use the built-in rich text editor to create encrypted documents with titles, formatting, lists, and checkboxes.
Managing File Self-Destruct Timers (TTL)
Understand and control the lifecycle of your sensitive files by setting, changing, and extending their self-destruct timers.
Organizing Your Files
Learn how to rename your vault items to keep your secure files organized and easy to find.
How Secure Deletion Works
Understand the anti-forensic process UltraLocked uses to ensure that when a file is deleted, it is truly gone forever and cannot be recovered.
Secure Audio Recording with Transcription
Record encrypted voice memos with live waveform visualization and on-device speech recognition that never leaves your phone.
Crypto Vault
Secure storage for seed phrases, private keys, and crypto secrets.
File Transfer
Air-gapped file transfer using QR codes.
Authentication
Configure how you securely access your vault with PINs and biometrics.
Choosing Your Security Level
Learn the difference between Standard, Enhanced, and Maximum security levels to choose the right protection for your vault.
Setting Up and Changing Your PIN
A step-by-step guide to creating your main vault PIN for the first time or changing an existing one.
Using Face ID or Touch ID
Learn how UltraLocked uses your device's built-in biometrics for fast and secure access without ever compromising your biometric data.
Emergency Protocols
Learn about duress codes, dead man's switches, and more.
What is a Duress Code? (And When to Use It)
Learn how the Duress Code feature protects you in high-risk situations by opening a decoy vault and silently destroying your real data.
Setting Up Your Dead Man's Switch
Learn how to configure the Dead Man's Switch to automatically wipe your vault if you don't check in within a specified time period.
Configuring Emergency Triggers
Activate advanced triggers like panic gestures, voice commands, or rapid shaking to quickly activate your emergency protocols.
Tamper & Device Protection
Understand how UltraLocked actively defends against real-time threats.
Understanding Tamper Detection
Learn how UltraLocked's real-time monitoring system actively detects and responds to threats like screen recording, debugging, and network attacks.
How UltraLocked Verifies Your Device's Security
An overview of the integrity checks, including jailbreak detection and hardware attestation, that ensure your device provides a secure foundation for your vault.
Encryption Deep Dive
Learn how our hardware-backed encryption keeps your data safe.
Our Encryption Model: The Secure Enclave
Discover how UltraLocked uses the hardware-based Secure Enclave in your device to provide a level of encryption that is physically impossible to break.
What is Perfect Forward Secrecy (PFS)?
Learn how UltraLocked's use of Perfect Forward Secrecy ensures that even if one file's key is compromised, the rest of your vault remains secure.
Account & Subscription
Manage your subscription, restore purchases, and understand data deletion.
How to Manage Your Subscription
Learn how to view, change, or cancel your UltraLocked subscription directly through your device's App Store settings.
How to Restore Your Purchase
Use the 'Restore Purchases' button to regain access to your premium features after reinstalling the app or getting a new device.
What Happens When I Delete the App?
Understand how UltraLocked's auto-cleanup feature securely erases your keys and data when the app is removed, ensuring nothing is left behind.
Troubleshooting
Find solutions to common issues and problems.
I Forgot My PIN. What Are My Options?
Understand the recovery process for a forgotten PIN and the security-by-design limitations that protect your data.
Why Can't I Enable Duress Code?
Learn why a main PIN is a prerequisite for setting up Duress Protection and how to configure it.
Biometric Authentication Isn't Working
A checklist of steps to resolve issues with Face ID or Touch ID not working to unlock your UltraLocked vault.
A File Failed to Import from Another App
Troubleshoot common reasons why a file might fail to import into your vault when using the Share Extension, such as unsupported formats or size limits.